Delivery + Shipping Information

Gift Baskets & Other Products:

• We have a variety of shipping methods, per product, based on individual product size and weight. Your choice of shipping method can be chosen on the "Add to Cart" page each time a product is added to your shopping cart.

  For example: If you are purchasing multiple products, you will need to select a shipping method for each of your chosen products. You will find that the default shipping method is generally the least expensive.

• Note that most of our products cannot be 'bundled' for shipping.
• Please be sure to upgrade your shipping methods if you have any delivery time constraints.
• Please be sure to read all shipping information carefully; you will find that various product types have different shipping concerns.

  For example: Bonsai trees are live plants. They are not shipped over the weekend because they cannot be allowed to he held unattended in a warehouse over the weekend to be delivered on Monday. For this reason, our shipping options ensure that our Bonsai trees arrive in the best of health.We recommend Bonsai trees be shipped overnight.

• We have recently added an additional shipping method for Bonsai trees: 3-Day Express, shipping only on Monday or Tuesday.
• If you need assistance, please email our department.

Fruit Baskets

• Most Fruit Baskets are availble for same day Monday through Saturday if ordered before 1pm in the recipient's time zone.
• In some locations we may need 24 hours for delivery of fruit baskets.
• All items above apply to the delivery of fruit baskets.
• The service charge per item for fruit baskets is $9.95 without alcohol, $10.95 with alcohol.

Flowers & Balloons:

• In some locations we may need 24 hours for delivery of exotic arrangements or fruit baskets.
• Floral arrangements and balloon bouquets are hand-delivered to your gift recipient's home or office.
• They can be delivered the same day you place your order, if you order by noon in your recipient's time zone, Monday through Saturday.
• There is no delivery of these products on Sundays or national holidays.
• Delivery on Saturday may not be possible in rural areas.
• Delivery to very rural areas may not be possible at any time.
• The physical street address of the recipient's home or workplace is required; a post office box number is not acceptable.
• For delivery to hospitals, please include recipient's room number, and ensure before ordering that recipient is not scheduled for discharge within the window of delivery. For patients in critical care, floral arrangements, fruit baskets or balloons may not be permissable. Telephone the hospital before ordering to inquire about their policies.
• When ordering funeral flowers, please include the name of the deceased as well as the funeral home to prevent any confusion in delivery.
• The recipient's telephone number is required for possible address verification and to ensure that someone is present to accept delivery.
• If no one is there to receive delivery, our courier will make any decisions concerning the safety of the location to leave the arrangement, or will attempt delivery at a later time.
• In the case of holidays, such as Valentine's Day and Mother's Day, order early to ensure delivery on or before the holiday (above restrictions apply).
• We cannot deliver to airports.
• The delivery charge per item for floral arrangements and balloon bouquets is $8.95.